Privacy Policy
Last updated: 15 September 2026
This policy explains how NuTecHome ("we", "us") handles personal information in line with South Africa's Protection of Personal Information Act (POPIA).
Information we collect
We only collect information you choose to give us, when you:
- send us a message on WhatsApp, which may include your name, phone number, location, project details and photos
- call us, which gives us your phone number and any details you share on the call
- email us, which gives us your email address and the contents of your email
Our quote form does not send information to our servers. It builds a WhatsApp message on your device. We receive your details only if you send that message.
Website analytics: this website does not currently use analytics or advertising cookies. If that changes, this policy will be updated.
Why we use it
- to respond to your enquiry and prepare a quote
- to plan and carry out work you ask us to do
- to contact you about your quote or project
- to keep records we're legally required to keep
We do not sell your personal information, and we don't use it for unrelated marketing without your consent.
Sharing
We share information only where it's needed to deliver your project, for example with transport or installation partners, or where the law requires it. Messages sent through WhatsApp are also processed by WhatsApp (Meta) under its own terms and privacy policy.
How long we keep it
We keep your information only for as long as we need it for your enquiry or project, and for any period required by law.
Your rights
Under POPIA, you can ask us to tell you what personal information we hold about you, and to correct or delete it. You can also object to how we use it. To make a request, email info@nutechome.co.za.
If you're not satisfied with our response, you can complain to the Information Regulator of South Africa.
Contact
Email: info@nutechome.co.za
Phone and WhatsApp: 083 206 5190